Experience

Having worked in communications for over 20 years, I have experience working with words in all sorts of capacities. I enjoy the challenges that come with communicating to various audiences and writing in a way that moves people to act. I also have a love of editing and ensuring that final products are effective, clear, and error-free.

skills

Editing

• Technical editing

• Grammar/spelling

• Cohesion/clarity/consistency

• Identifying audience

• Formatting/structure

• Applying style guides

• QA

Writing

• Technical writing

• Web content writing

• Proposal writing

• Social media writing

• Article writing

• Presentation writing

• Creative writing

• Blog writing

• Playwriting

• Screenwriting

Software Skills

• Microsoft Suite (Advanced)

• Adobe InDesign (Proficient)

• Adobe Photoshop (Proficient)

• SharePoint (Proficient)

• Content Management Systems (Proficient)

• ElevenLabs (Proficient)

• Synthesia (Proficient)

Other Skills

• UAT/website testing

• Research

• Presenting/public speaking

• Help desk management

• Event planning/coordination

EMPLOYMENT HISTORY

Throughout my career, I have developed a variety of communications skills that easily transfer across industries. Highlights of responsibilities include:

• Writing/editing educational and training materials

• Creating and editing standard operating procedures

• Crafting presentations and facilitating trainings

• Establishing outreach processes

• Overseeing project deliverables from start to finish

• Managing multiple help desks

• Serving as team lead and mentoring employees

• Interfacing with stakeholders, including facilitating meetings

• Providing website reviews, administration, and content management

Download my full resume.

EDUCATION

Master of Science in Professional Writing, 2005
Towson University – Towson, MD

• Graduated Summa Cum Laude.

Bachelor of Science in Software and Internet Applications, 2003
Capitol Technology University – Laurel, MD

• Avrum Gudelsky Scholar for academic excellence.