Experience
Having worked in communications for over 20 years, I have experience working with words in all sorts of capacities. I enjoy the challenges that come with communicating to various audiences and writing in a way that moves people to act. I also have a love of editing and ensuring that final products are effective, clear, and error-free.
“Thanks for making what is complex look really easy to the observer. That is the kind of magic that is hard to capture.”
Skills
Editing
Technical editing
Book editing (fiction and non-fiction)
Copyediting
Developmental editing
Proofreading
Writing
Technical writing
Web content writing
Proposal writing
Article/blog writing
Presentation/script writing
Creative writing
Other Skills
AI tools (ChatGPT, Claude, Copilot)
ElevenLabs
Synthesia
Project management
UAT/website testing
Research
Presenting/public speaking
Experience
I am a versatile communications and QA professional with a proven track record of bringing together technical editing excellence, high-quality writing, and strategic communications skills. I am known for working quickly and efficiently while maintaining exceptional quality standards, resulting in consistently earned recognition for excellence. Highlights of responsibilities include:
Writing
Editing
Developing standard operating procedures
Crafting presentations and facilitating trainings
Project management
Overseeing multiple help desks
Education
M.S. in Professional Writing, 2005
Towson University – Towson, MD
B.S. in Software and Internet Applications, 2003
Capitol Technology University – Laurel, MD
“The information in those quarterly updates are well written, easy to read, and well-communicated for the Medicare-certified hospice providers.”