Experience
Having worked in communications for over 20 years, I have experience working with words in all sorts of capacities. I enjoy the challenges that come with communicating to various audiences and writing in a way that moves people to act. I also have a love of editing and ensuring that final products are effective, clear, and error-free.
“Thanks for making what is complex look really easy to the observer. That is the kind of magic that is hard to capture.”
Skills
Editing
Technical editing
Grammar/spelling
Cohesion/clarity/consistency
Identifying audience
Formatting/structure
Applying style guides
Writing
Technical writing
Web content writing
Proposal writing
Article/blog writing
Presentation/script writing
Creative writing
Other Skills
AI tools
ElevenLabs (Proficient)
Synthesia (Proficient)
StoryLine (Basic)
Project management
UAT/website testing
Research
Presenting/public speaking
Experience
Throughout my career, I have developed a variety of communications skills that easily transfer across industries. Highlights of responsibilities include:
Writing/editing educational and training materials
Creating and editing standard operating procedures
Crafting presentations and facilitating trainings
Establishing outreach processes
Overseeing project deliverables from start to finish
Managing multiple help desks
Serving as team lead and mentoring employees
Interfacing with stakeholders, including facilitating meetings
Providing website reviews, administration, and content management
Education
Master of Science in Professional Writing, 2005
Towson University – Towson, MD
Graduated Summa Cum Laude.
Bachelor of Science in Software and Internet Applications, 2003
Capitol Technology University – Laurel, MD
Avrum Gudelsky Scholar for academic excellence.
“The information in those quarterly updates are well written, easy to read, and well-communicated for the Medicare-certified hospice providers.”